What Are Cookies
Cookies are small text files stored on your device by your web browser. They help websites function properly, remember preferences, enable secure logins, and provide usage analytics. We also use similar technologies like local storage, session storage, and pixels.
Essential Cookies
These cookies are necessary for the platform to function. They enable core features like secure authentication, session management, CSRF protection, API request validation, and workspace access. Without these, the platform cannot operate. Essential cookies do not track activity across external sites.
Authentication Cookies
JWT-based authentication tokens, refresh token identifiers, and session cookies are set when you log in. These secure your account and maintain your session during platform use. They are marked HttpOnly and Secure where possible and are cleared on logout.
Preference Cookies
These store your platform preferences such as language, theme selection, pagination settings, default workspace, notification preferences, and recently viewed suppliers. They improve your experience by remembering your choices between visits.
Analytics Cookies
We use privacy-respecting analytics to understand platform usage patterns, page performance, feature adoption, and error rates. This data helps us improve reliability and prioritise product development. Analytics are anonymized where practical and do not include personal data.
Third-Party Services
Certain features may set cookies from trusted third-party service providers. These include payment gateways (Razorpay), map tile providers (OpenStreetMap), and infrastructure monitoring. Each provider operates under its own privacy and cookie policy. We limit third-party cookie scope to what is necessary for the specific feature.
Cookie Duration
Session cookies expire when you close your browser. Persistent cookies remain for a set period (up to 12 months) unless cleared manually. Authentication tokens have configurable expiry (default 24 hours for access tokens, 7 days for refresh tokens). Analytics cookies typically persist 30 days to 24 months depending on the metric.
Your Choices
Essential cookies cannot be disabled without affecting platform functionality. You can control non-essential cookies through your browser settings and our preference centre. Most browsers allow you to view, block, or delete cookies. Blocking all cookies will limit platform features, particularly authentication and workspace access.
Policy Updates
We may update this Cookie Policy to reflect changes in technology, legal requirements, or platform features. Material changes will be communicated through platform notifications or email. Continued use after changes take effect constitutes acceptance of the updated policy.
Contact
For questions about our use of cookies and similar technologies, contact our privacy team at privacy@indnetglobal.com or review our Privacy Policy for more information about data handling practices.